Can't download POS app from app store

[mkepretzel]

I get to the point where I've entered mt Apple ID, it shows me the done check screen and then I get kicked right back to the "GET" button. Doesn't even start downloading. Help?

[ashc]

Hey @mkepretzel! Welcome to the Community!
 

This sounds like more of an issue with the device itself. What kind of device is it? 

And does it need an update? 

[mkepretzel]

It’s a 6th generation iPad and that is current on software so I don’t think it’s that...

[kellyj]

@mkepretzel

Are you experiencing this issue downloading any other Applications from the Apple Store or is it only the Square App?

Silly question, but have you turned it off and back on since you have attempted to download it? 

We're not having any specific reports of others experiencing this issue, so we'd probably want to have you reach out to Apple support as well to see if the problem is with the App Store.