Can a customer pay a late invoice if item is 'unavailable' or dig thru old email to pay earlybird

[melamax1]

Can a customer pay a late invoice if item is 'unavailable' or dig thru old email and find and pay earlybird invoice with that discount versus paying the current/newly edited invoice with the regular price?

[RobynR]

Hey @melamax1,

Welcome to the Community.

That's a great question. Did you cancel the invoice or just create a new invoice?

I look forward to your reply.

[melamax1]

I have not done anything yet but will need to take action on it on Friday or Saturday.  Trying to plan the best route.  Our members get an 'early bird discount' that expires on Oct 1.  In the past, we have had folks dig thru old emails & pay (via check) that after the end date.  I am thinking I can edit the invoice, remove the early bird & then add the normal dues, then make the early bird item 'unavailable'  - it should all work out (at least from a Square perspective).  I realize there may be the one rotten apple that will dig thru emails, print the early bird invoice out & send in a check....

[RobynR]

@melamax1 I see! I would recommend canceling the early bird Invoice so that customers are not able to dig up old emails and pay later.

To cancel an unpaid invoice:

Sign in to your online Square Dashboard and click Invoices.
Select the invoice you’d like to cancel.
Click More > Cancel > Confirm Cancellation. 

For a recurring invoice series, click View Series > End Series > Confirm.

I hope this information helps!

Please feel free to reply to this thread if I can assist you with anything else.