open ticket sync across modes

Can you open a ticket and save it in retail mode and open that saved ticket on a device in restaurant mode? I keep hearing no, but if there is a Square staff here, can you please confirm or let us know if it is in the works? Thanks!

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That would be a really useful feature! Hopefully someone from Square can clarify whether cross-mode ticket syncing is supported or planned for the future.

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Square Champion

This would be incredibly beneficial for businesses that operate in both Retail and Restaurants. The ability to start a ticket in one mode and seamlessly continue it in another would improve workflow, reduce duplicate work, and create a more connected experience across Square’s ecosystem.

A unified ticket system across modes would save time and make day-to-day operations much smoother for businesses using multiple Square products.

Square Champions Expert and member of the Square Champions group. (But NOT a Square employee, just a seller like you) Was my post helpful? Take just a moment to mark it as a solution.
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if there is a Square staff member, can you confirm if this will be available soon?  Thanks!

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