Hey @RCHS. This doesn’t sound like a Register issue as much as it sounds like an issue with the Retail POS software you are running in that Register. Can you please be much more clear? You said it “is only letting us apply staff discounts to individual items.” Do you not have a discount action button in your grid? Or is it there and not doing anything when you press it. A little more information would help me point you in the right directions.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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