What are the best Square tools for a restaurant doing takeaway and dine-in orders?

[Aiko2025]

The title of this thread has been edited from the original: Mainly takeaway shop.

Our business is about 80% takeaway and 20% dine-in.
Do you have any recommended setup for this type of operation?

Also, we’d like to provide order numbers to our customers. What’s the best way to do that?

[Katie_SQ · Accepted solution]

Thanks for reaching out, @Aiko2025!

If you’re accepting both takeaway and dine-in orders, Square Online and Square for Restaurants would be a great fit for your restaurant. Here’s what I’d recommend using Square’s tools:

Square Online for Takeaway

Set up your online ordering page so customers can place pickup and/or delivery orders anytime:

• Set up your online store with Square Online
• Create an ordering page for your online store
• Integrate partnership platforms for Square Online pickup and delivery orders

QR-Code Ordering for Dine-In (Optional)

You can create a dine-in menu that guests can order from on their phones. Square will generate unique QR codes you can place on each table:

•  Set up and manage QR code ordering with Square Online

Square for Restaurants POS

Use Square for Restaurants to manage both takeaway and dine-in orders in one place. Create Dining Options to suit your setup (e.g., Pickup and Dine-in) so orders are automatically routed and reported correctly:

• Set up your point of sale with Square for Restaurants
• Create and manage dining options

Order Manager & Order Ticket Printing

Set up alerts and printing settings on your POS with Square Order Manager so every order gets a ticket sent to the right printer:

• Set up Order Manager

You can enable and configure your order settings to choose how order tickets are numbered or labelled:

• Auto-assign ticket numbers (e.g. #001, #002, #003, etc)
• Enter a custom number or name at the time you fire the order (e.g. “Smith” or “Table 5”)
  
  

Make sure your kitchen printer is set up to receive those tickets:

• Print order tickets from your point of sale
  
  

Finally, enable order ticket stubs to provide a printed ticket to your customer (that includes their order number) after the initial in-person order ticket prints out:

• Set up order tickets and stubs
  
  

Check out the links to our Support Centre I’ve shared above, and let me know if you have any questions! 😊