Variation category

I noticed that some items that I have with variation are going under the uncategorized when l pull reports, It does have a category under the categorization. can anyone help? 

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Square Community Moderator

Solution

This is what engineers had to say @Thistleandclove 

 

This sounds expected. If a category is deleted, it won't be automatically assigned to a new category instead. We won't automatically (at least with how things are currently) reassign a new reporting category as it'd be a bit confusing if we just automatically assigned categories if a seller was wishing to delete categories and leave something uncategorized. 

 

Let me know if you have any questions! Sorry this probably wasn't the answer you were looking for. 

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This is a potential bug @Summer2024 since the migration to square dashboard categories from square online. If you delete a reporting category the item will go uncategorized instead of assigning a new default reporting category automatically.

 

They need to implement a "error" on items with no reporting category and prevent the deletion or offer a solution, or at least add a filter for "no reporting category" because technically items still have a secondary category in many cases.

Screenshot 2025-03-21 103251.pngScreenshot 2025-03-21 103200.png

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Just letting you know @JTPets @Thistleandclove , I am escalating this now. I have been playing around with it and get the same results.  

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Solution

This is what engineers had to say @Thistleandclove 

 

This sounds expected. If a category is deleted, it won't be automatically assigned to a new category instead. We won't automatically (at least with how things are currently) reassign a new reporting category as it'd be a bit confusing if we just automatically assigned categories if a seller was wishing to delete categories and leave something uncategorized. 

 

Let me know if you have any questions! Sorry this probably wasn't the answer you were looking for. 

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John give me a break it's been a long week 😂😝 I do get what you're saying though. 

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