Square for Franchising/ GoParrot Doordash Menu options

[tremontcoffeeco]

Hello All, 
Looking for assistance with best practice for sharing Menus with our Franchise partners and DoorDash. 
We're currently using Square for Franchising which uses GoParrot to control the square menu and menu settings with our partners.
Our issue is how to have them ( each Franchisee ) share the correct menu with DoorDash. 
At this point we feel like we should have a menu set for our own online/ mobile site vs. a DDash specific menu. - Because product offerings and product photos are different on DDash.
We need to be able to give our Franchise partners a DDash version of this separate menu.
As the Franchise parent, we are able to create multiple menu versions and then share those with the franchise partners. But, they don't see multiple menu versions to then share with DDash.
We're trying to avoid our partners from having to update dozens of products and hundreds of photos on DDash.  I feel like were missing something easy within our settings.

[Laurie_]

Hi @tremontcoffeeco!

Thanks for the detailed context!

At a high level, your understanding is right: DoorDash typically pulls from a single active Square menu per location, and Square for Franchising (via GoParrot) is designed to centrally manage menus within Square, not to expose multiple selectable menu versions to third-party platforms at the franchisee level.

While you can create multiple menu versions at the franchisor level, franchise partners generally won’t see multiple menus to choose from when connecting to DoorDash. My understanding is that DoorDash integrations usually sync the primary active menu for that location.

Instead of fully separate menus, another way to potentially manage this could be to:

1. Using a single Square menu

2. Adjusting item availability, modifiers, and pricing at the channel level (where supported by DoorDash)

3. Using DoorDash-specific photos and descriptions directly in DoorDash, rather than trying to fully manage those assets through Square

This avoids having franchisees maintain duplicate items across systems. 

If product offerings differ significantly between platforms (items, bundles, photos), the most reliable approach today would be to:

1. Maintain the Square menu as the operational source of truth

2. Allow DoorDash menus to be managed directly in DoorDash for presentation-specific differences

This does mean photos and some descriptions live in DoorDash, but it prevents ongoing resync issues and accidental overwrites.

Hopefully others who have experience with these integrations can share their perspective. If not, I’ll look into looping in the right folks to help.