Square changed the format we cant find save a cart

[lisaryberg]

We came to work one day a week ago and to our surprise the format of our till completely changed. We definitely liked the old view better. We especially need the save cart feature. Has everyone had this happen? And can anyone find the save cart option now?

[Valentina]

Oh no, @lisaryberg! 😓

Firstly, welcome to the Seller Community + sorry to hear that you're here because you've run into trouble. I recommend checking to make sure that both the Square for Retail app and your mobile device itself is up-to-date. If everything looks good there, you'll want to reach out.

If you haven't already, your best bet is to get in touch with us directly, so that a member of the Retail team can dig in with you. When you have a moment, please reach out directly by logging into your Square account and heading here.