Square Online: deleted Shop All page, now no items are available

[The title of this thread has been edited from the original: Hi i deleted my shop all page and now it's showing no items in my store, how can i fix this?]

 

Hi i deleted my shop all button and now my items arent showing up, how can i fix this?

 

7,945 Views
Message 1 of 18
Report
17 REPLIES 17
Alumni

Hi @skinnatious!

 

Thanks for posting in the Seller Community.

 

When you go to Square Online > Items, do you still see all of your items there? Let me know! 👀

Square Champions Logo
Isabelle
Square Community Manager
Learn about the Square Champions program here.
7,880 Views
Message 2 of 18
Report

I mistakenly, do not know how, deleted the items, 313 of them from my shop all page, they are still in my items library, how do I restore them so that they can be seen on the shop all page?

7,739 Views
Message 3 of 18
Report

Hi yes they are still there in items just when you hit shop on the site there is nothing there. 

7,718 Views
Message 4 of 18
Report
Square Community Moderator

Tagging my pal @Goldneye here.

 

Does deleting the Shop All page also make the items not show anymore? From my understanding, I think you needed to have a Shop All page, right?

Ashley C
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
7,714 Views
Message 5 of 18
Report

HI, and thanks to @ashc for tagging me in.  Yes, a Shop All page is standard to the store platform.  The Shop All needs to have an anchor.  A button or link in the header.

 

Online Dashboard, Website, Edit Site, Header, Navigation

Hope This Helps!
TERRI
7,710 Views
Message 6 of 18
Report

Hi yes the pics are still in items just not on the site, Please help!!

7,701 Views
Message 7 of 18
Report

HI, the Shop All needs to have an anchor.  A button or link in the header.

 

Online Dashboard,

Website,

Edit Site,

Header,

Navigation

Hope This Helps!
TERRI
7,699 Views
Message 8 of 18
Report

Do I add a navigation link? 

image.jpg

image.jpg

7,697 Views
Message 9 of 18
Report

HI, you should have a Shop All option.  Can you please share a link to your store? so I can see how its behaving when someone browses?

Hope This Helps!
TERRI
7,695 Views
Message 10 of 18
Report
7,610 Views
Message 11 of 18
Report

HI, and thank you for the link.  I see what the problem is.  

 

Online Dashboard, Website, Edit Site, Header, click on Button, under Links To, click Edit, there should be a Shop All option.

 

Screen Shot 2021-01-14 at 8.36.30 AM.png

 

Screen Shot 2021-01-14 at 8.37.56 AM.png

 

Hope This Helps!
TERRI
7,602 Views
Message 12 of 18
Report

I see the shop all link under button what do I do after that? Am I in doing something wrong it’s not showing up. 

7,593 Views
Message 13 of 18
Report

HI, you see the Shop All Link where?  Can you share a screenshot?

Hope This Helps!
TERRI
7,590 Views
Message 14 of 18
Report

9CF4665E-A511-40AA-97B8-34B90E2CCF0F.jpeg

EC15D0C9-8738-43D7-9C95-650439270D56.jpeg

7,584 Views
Message 15 of 18
Report

HI, from the images, it looks correct.  Button links to Shop All.  Edit Link links to Shop All.  Click Done and Publish.

Hope This Helps!
TERRI
7,576 Views
Message 16 of 18
Report

I have the same problem, but when I get to this last page, it says I have a broken link, that the page doesn't exist.  Any advice would be greatly appreciated! 

 

5,982 Views
Message 17 of 18
Report
Alumni

Hello @YDA1 and welcome to the Seller Community

 

I would love to take a look at your site to get to the bottom of this situation. When you have a moment please share a link to your website so I give it a closer look. 

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
5,903 Views
Message 18 of 18
Report