Square Online: deleted Shop All page, now no items are available

[The title of this thread has been edited from the original: Hi i deleted my shop all page and now it's showing no items in my store, how can i fix this?]

 

Hi i deleted my shop all button and now my items arent showing up, how can i fix this?

 

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Admin

Hi @skinnatious!

 

Thanks for posting in the Seller Community.

 

When you go to Square Online > Items, do you still see all of your items there? Let me know! 👀

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Isabelle
Square Community Manager
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I mistakenly, do not know how, deleted the items, 313 of them from my shop all page, they are still in my items library, how do I restore them so that they can be seen on the shop all page?

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Hi yes they are still there in items just when you hit shop on the site there is nothing there. 

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Square Community Moderator

Tagging my pal @Goldneye here.

 

Does deleting the Shop All page also make the items not show anymore? From my understanding, I think you needed to have a Shop All page, right?

Ashley C
Community Moderator, Square
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HI, and thanks to @ashc for tagging me in.  Yes, a Shop All page is standard to the store platform.  The Shop All needs to have an anchor.  A button or link in the header.

 

Online Dashboard, Website, Edit Site, Header, Navigation

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TERRI
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Hi yes the pics are still in items just not on the site, Please help!!

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HI, the Shop All needs to have an anchor.  A button or link in the header.

 

Online Dashboard,

Website,

Edit Site,

Header,

Navigation

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TERRI
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Do I add a navigation link? 

image.jpg

image.jpg

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HI, you should have a Shop All option.  Can you please share a link to your store? so I can see how its behaving when someone browses?

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TERRI
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HI, and thank you for the link.  I see what the problem is.  

 

Online Dashboard, Website, Edit Site, Header, click on Button, under Links To, click Edit, there should be a Shop All option.

 

Screen Shot 2021-01-14 at 8.36.30 AM.png

 

Screen Shot 2021-01-14 at 8.37.56 AM.png

 

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TERRI
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I see the shop all link under button what do I do after that? Am I in doing something wrong it’s not showing up. 

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HI, you see the Shop All Link where?  Can you share a screenshot?

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TERRI
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9CF4665E-A511-40AA-97B8-34B90E2CCF0F.jpeg

EC15D0C9-8738-43D7-9C95-650439270D56.jpeg

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HI, from the images, it looks correct.  Button links to Shop All.  Edit Link links to Shop All.  Click Done and Publish.

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TERRI
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I have the same problem, but when I get to this last page, it says I have a broken link, that the page doesn't exist.  Any advice would be greatly appreciated! 

 

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Square Community Moderator

Hello @YDA1 and welcome to the Seller Community

 

I would love to take a look at your site to get to the bottom of this situation. When you have a moment please share a link to your website so I give it a closer look. 

JJ
Community Moderator, Square
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