SQUARE STAND FOR RETAIL APP UPDATE HAS REMOVED CLOCK AND DATE.

There have been 2 Square for retail updates released in the last week, and both of them are hiding the iPads clock and date when the app is locked, while displaying the enter password screen. Once you login the date and time returns... 

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Square Champion

@MountainHouse I apologize if this sounds off the cuff, but are you wishing that the clock didn't disappear?  

Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com

Using Square since July, 2017
Square Champion
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Hello @MountainHouse 👋

 

I can ask the team about this update, just need to understand the issue a bit better.

What is the use your business has for having the clock and date on the log in screen?

 

Also, while testing using my phone, the clock and date where not removed at any point during the log in. Just wanted to make sure we are on the same page here. Are you having issues with the password screen when you first open the app and log in to your Square account? Or is it the screen where your team members would enter a passcode before ringing a sale?

 

Let me know! 

 

Thank you.

Frances
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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The clock and date are missing from the ipad screen when using the square stand. There have been multiple ios and square for retail updates since I posted and none of them have corrected the problem. My use for the clock is that Apple universally displays the clock on all of their devices and it is incredibly frustrating to have this removed by Square when using the ipad in the square stand. This is a default apple configuration and it needs to be restored. More ridiculous is the inconsistency in this. If the battery low warning bar comes up then the clock is restored, or if you go into the employee time clock and clock in and out the clock is randomly, temporarily restored. This is clearly sloppy programming on Squares end, proven by the erratic behaviour of the clock display. I don't think I am asking for too much to have the time being displayed on the square stand. Thanks...

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Still no fix on the clock missing on iPads. Not only is the clock hidden but so is the battery and devices status. This has been completely ignored outside of your reply 2 months ago. 

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