I need some help folks. I have been trying to work with Square Support for 3 weeks now. We opened a new location two weeks ago, and right on queue, the ability to schedule QR Code ordering decided to no longer allow me to alter the default Square schedule. Going through the Online, Fulfillment Menu, location and edit the QR Schedule, I make ANY change of any kind click "done" and it reverts back to the default schedule. I have 3 "escalated" cases and Square continues to drop the ball, and start a new case and it never goes anywhere. I have begun documenting the problem for my attorney, as Square consistently fails at providing support. I have been using all the features of Square for years.... this isn't user error, but the engineering team (that's who seems to be getting the blame) drops the case each and every time. Does anyone know how to deal with this? TIA
