Printed receipt question

Hello! Our system never use to combine all the add ons for our drinks. For example it use to print 

 

16 oz cold latte

add mocha

oat milk

 

16oz cold latte 

add caramel

add vanilla 

extra shot 

almond milk 

 

separating the drinks in the order they were placed in.

 

now it’s printing out 

 

16oz latte x2

add caramel

add vanilla

add mocha

add extra shot

almond milk

oat milk 

 

 

When printed in the past the drinks would be separate and their customizations would be under each drink separately . I’m not sure what happened whether it be an update or not. But is there a setting to change the orders to print separately again? 

84 Views
Message 1 of 3
Report
2 REPLIES 2

Go to settings in dashboard, restaurant settings, service settings, then click printed receipt and change to show all items and modifiers. 

53 Views
Message 2 of 3
Report
Square Community Moderator

Just adding to @TripleC's great response (thank you!), if you’re having trouble finding this page in your Dashboard, just be sure to select Settings first, then navigate to Restaurant Settings > Service Settings > Printed Receipt

Laurie
Community Moderator, Australia, Square
Sign in and click Mark as Best Answer if my reply answers your question.
45 Views
Message 3 of 3
Report