Hello! Our system never use to combine all the add ons for our drinks. For example it use to print
16 oz cold latte
add mocha
oat milk
16oz cold latte
add caramel
add vanilla
extra shot
almond milk
separating the drinks in the order they were placed in.
now it’s printing out
16oz latte x2
add caramel
add vanilla
add mocha
add extra shot
almond milk
oat milk
When printed in the past the drinks would be separate and their customizations would be under each drink separately . I’m not sure what happened whether it be an update or not. But is there a setting to change the orders to print separately again?
Go to settings in dashboard, restaurant settings, service settings, then click printed receipt and change to show all items and modifiers.
Just adding to @TripleC's great response (thank you!), if you’re having trouble finding this page in your Dashboard, just be sure to select Settings first, then navigate to Restaurant Settings > Service Settings > Printed Receipt.
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