Locations not showing on dashboard

We have multiple locations and they are no longer showing on the dashboard. Items entered appear as SOLD out on the POS. 

 

WineSneak_0-1749757561273.png

WineSneak_1-1749757600885.png

 

 

552 Views
Message 1 of 4
Report
1 Solution
Square Champion

Solution

@WineSneak Yup. I've seen this issue before myself. 

 

Believe it or not, the easiest fix for this one is to sign out of your account, restart your browser, and sign back in. 

 

Something happened to the tracking cookie causing the browser to act like you're signed in but the servers think you're signed out. That causes this weirdness you're seeing. 

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!

View Solution >

520 Views
Message 2 of 4
Report
3 REPLIES 3
Square Champion

Solution

@WineSneak Yup. I've seen this issue before myself. 

 

Believe it or not, the easiest fix for this one is to sign out of your account, restart your browser, and sign back in. 

 

Something happened to the tracking cookie causing the browser to act like you're signed in but the servers think you're signed out. That causes this weirdness you're seeing. 

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!
521 Views
Message 2 of 4
Report

Thank you. All fixed now. 

518 Views
Message 3 of 4
Report
Square Community Moderator

Hi there, @WineSneak,

 

We really appreciate you flagging this and are happy to hear that @ryanwanner was able to step in with that advise! If anything else comes up that either of you need assistance with, please let us know!

Ellie
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
509 Views
Message 4 of 4
Report