How to I change the image that appears on my web search URL?

[DextersDesigns]

How do I change the image that appears on my url?

[Joe · Accepted solution]

Hi there, @DextersDesigns 👋Good question here! Happy to hear from you again.

The small image that appears on your search bar before your URL is known as the Favicon associated with your site. You can edit this at any time by doing the following:

• Login to the Square Online Dashboard
• Select the Online tab, which will land you within your site editor
• > General Settings
• > Favicon

Here is a screenshot of what you should see once you've arrived:

Once you change your Favicon image, it's important to note that some changes can take up to 24 hours to reflect publicly - so never fear if you're not seeing your image right away.

Let us know if you have any additional questions! We are here to help. 

[shellyfl]

My favicon is severely pixelated when I upload. What can I do about that? I've tried different sizes, shapes, logos, words; its all pixelated. Thanks!

[sayra]

Hello, @shellyfl. Welcome to our Seller Community! 😃

Sorry to hear about your Favicon issues, this sounds frustrating. Have you tried using the following guidelines when choosing a favicon image to upload:

• The image should be square with a pixel size no larger than 64x64.
• The image must be saved as a .jpg, .png, .gif, or .ico file. Other file formats won’t work.

You can find more details on how to Upload a Custom Favicon to Square Online here. If this does not work, feel free to give us a call directly to speak to a Square Online Specialist who can assist you with additional troubleshooting steps.  

Hope this helps. Thank you.