square for restaurant app closing when selecting "View bill" or "Send"

[HCB1]

I'm having an issue with the app on my iPad

I can process payments however when I need to view bill or save a new bill as soon as you tap the blue button the app just closes down

i have done the usual trouble shooting things

checked app is up to date,

restart the tablet

uninstalled and reinstalled the app

still having the same problem

anyone got any ideas on how to fix it

[Arie · Accepted solution]

Heya @HCB1,

I noticed it's your first post, welcome to our community 👋 I'm sorry trouble has brought you here! 

It sounds like you've gone through a fair bit of troubleshooting already, which we appreciate. If you're still having trouble with Square for Restaurants, call our support team on 1800 760 137 (Mon-Fri, 9am-5pm AEDT) so our Square for Restaurants team can file a ticket if necessary. 

[HCB1]

thanks i will do that tomorrow 

thankfully we only used the tablet as a back up at busy times and the main register and terminal aren't having the same problem so we will still be able to run business as normal until we can get the problem fixed 😊