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How do I edit this email that customer's receive about cancellations.

amandalocho
8 - Enthusiast

How do I edit this email that customer's receive about cancellations.

Hello,

 

I can't seem to find a way to edit this email that a customer received from my business (with outdated information). I have searched the dashboard and Websites (Online). Please help!

 

Amanda

 

amandalocho_0-1765070669570.png

@TheRealChipA 

amandalocho
8 - Enthusiast

How do I edit this email that customer's receive about cancellations.

Hello,

 

I can't seem to find a way to edit this email that a customer received from my business (with outdated information). I have searched the dashboard and Websites (Online). Please help!

 

Amanda

 

amandalocho_0-1765070669570.png

@TheRealChipA 

TheRealChipA
Square Champion

Re: How do I edit this email that customer's receive about cancellations.

Hey there @amandalocho.. What, exactly, did you do to cause this email?  Is it an invoice that was cancelled?  Or something else like an online order?  A quick look around did not give me any ideas about whether or not this email is customizable, but it would help not to be looking around guessing where this came from in the order/transaction flow.

 

Thanks.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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Re: How do I edit this email that customer's receive about cancellations.

Hi, Thanks for taking a look. It was an online order that I cancelled.