Solved: Changes do not Sync Across Multiple Devices (Fixed... - Page 3

FlightTeam · ‎04-28-2025

The title of this thread has been edited by a Square Moderator from the original: "Since latest update, my registers do not talk to eachother"

Actually, I think it was 2 updates ago. If I save a cart on iPad1, then go to iPad2, the cart is not there. This was a huge problem this past weekend as we use carts as bar tabs. We had to keep force closing the apps, then reopen to get the carts to sync.

_Violet · ‎08-07-2025

Hi All, @FlightTeam @MountainHouse @Candlestore @sewloved @Roxannequilts @bmillingco

The latest update I've received from our engineers is that a fix will be released to address this issue in app version 6.75, which is scheduled to be released on Sunday August 10th. Please install the update once it becomes available on your devices. If you still notice this behavior after updating, please let me know, and I'll relay this to engineering so they can take a look.

I know this has been a difficult one and I appreciate your patience as we worked toward a resolution.

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

View Solution >

MountainHouse

@_Violet

what’s the status on this? Been almost a month and not even a reply to the others confirming they have the same problem.

MountainHouse · ‎08-22-2025

Problem is STILL not fixed as of latest update..

faubourgwines

Hi I just want to chime in to say I've got the exact same problem!

MountainHouse

Have you called them? I have done everything in my power to get this fixed.

Changes do not Sync Across Multiple Devices (Fixed in 6.75)