Can't edit address for Online Store?

[JamesP68]

We are trying to update our address on Weebly and it won’t allow me to change from old address

[isabelle]

Hey @JamesP68-

What error message are you getting?

Are you trying to edit it from Square Dashboard > Online > Settings > General? You should be able to select edit and adjust the address. 

[karrifeeney]

I am having the same problem...

Items that I have created for my store are "unavailable". I created new items for a new site in square, I have toggled the "mark newly imported item as unavailable" to off. There is an issue with not being able to edit my address in Square, Settings, General. And I also have 2 locations. So I feel like the problem is that the items are unavailable because the pick up location address is not correct, and I can't edit the address, I can edit the name, email, and phone number, but when I put the cursor in the physical address, it won't let me type at all (in Square, Settings, General).

[AshleyK]

@karrifeeney if you edit the address under Account & Settings > Location on the Square Dashboard (not the Online Dashboard), does the address update on the pickup location?

[karrifeeney]

I was using Safari to log into squareup.com and trying to edit my business address, switched to Chrome and I could edit each text box. Simple fix, but frustrating.

[photobangbang]

No! My city changed the name of my street from Karen to Liberace. I have the updated address in my settings, but when I am in the store, the name is still Karen. If I want to change it, I am taken to the settings page where the street name is already updated to Liberace. 

I can change everything manually, but then it resets all my operating hours as well, and I have to do it page by page. Just kinda annoying and confusing. 

[Kassi_]

Hey there, @photobangbang - 

Just to make sure we're on the same page, you changed the address information in your Online Store settings - correct? 

After you changed that, did you re-publish the site? Normally, this will reflect changes like that. 

Please let me know if that doesn't do the trick and you're still having issues. I am happy to circle back!