Are Guests Charged For Shipping On Subscriptions?

Hello,

My customers are local and want to subscribe to weekly, bi-weekly and monthly subscriptions for freshly baked goods. However, these orders need to be delivered - not shipped. I know subscriptions default to shipping. Will my customers be charged for shipping when their order goes through? Can I change what subscriptions are charged for "shipping" or is it just a set amount for shipping orders and subscriptions? Any expansion on this process or work arounds would be greatly appreciated!

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Square Champion

Hey @msceesbakery.  Currently Square subscriptions ONLY work for the shipping fulfillment method.  They are not set for other fulfillment types, such as pickup, delivery, etc.  I know that feature requests have been submitted to that product team requesting this, but so far there is no word on whether or not this is being planned or worked on.

 

Having said that, if you need subscriptions today that allow other fulfillment methods such as delivery, you’ll need to head over to the Square App Marketplace and look for third-party subscription apps that integrate with your Square account.  One I’d recommend checking out is Submatic, but there are others.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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