Apple Pay

[keyworth]

Apple Pay is no showing on checkout but Google is. On my phone it will not scroll below Checkout.

Most annoying especially since Square Status says "No problems"

[JustinC]

Are you referring to checkout through Square Online? @keyworth

If so, can you check your site Settings > Checkout to confirm that Apple Pay is toggled on.

[pmarsland]

I'm having exactly this problem - at checkout, Apple Pay button is gone, but G-pay button remains.  In Online | Settings | Checkout both Apple and Google pay switches are on.

I was able to test pay an order with my apple pay earlier, but customers started having problems and now Apple Pay is gone.

[sayra]

Hello @pmarsland. Do you continue to experience the same thing with Apple Pay? Can I please get your websites URL?

[pmarsland]

Hey Sayra,

Thanks for the note - I actually resolved this issue with Hugo on a tech support chat - turns out that the Apple-pay button is only visible if you are shopping from the Safari browser - similarly, the G-pay button is only visible when you are using an Android-based broswer.  And if you're like me and use Firefox, you only get a Checkout with Square button and need to enter your credit card.

[bhbh]

Having the same issue... Google pay is showing up just fine for my online store in the cart. But no Apple Pay. It does show up if I use any of my direct checkout links but only on those direct links. I have tried on several different Macs, iPhones, and iPad (yes, using Safari on Big Sur, iOS 14.4). I use Apple Pay for other things all the time so it's not my devices.

Checkout Link example (Apple Pay works)

https://checkout.square.site/buy/6B3344WY3KRYD7DO5ADDTLU3

Store Link:

https://b-fit-107328.square.site

[Joe]

Hi there, @bhbh - thanks for chiming in here again on the Seller Community. 

To expedite the troubleshooting process here, I would recommend reaching out to our Support Team directly whenever you can. We can take a deeper dive into your site with you to make sure this Apple Pay issue gets resolved.