I would like to resend the "Your Order is Ready" email to a few customers but I can't find a way, I only have the option to mark their order is complete. I have a few people who haven't picked up their order a few days later, and just need a way to remind them to come get it.
Hi @CraftyFox! I hate to say it but there's not a way to resend those emails at this time. It's a feature request. I've gone ahead and shared your interest with our Product team so they can keep track of feedback around this topic.
It would be a great benefit to be able to resend notifications to someone that their order is ready for pick up as a reminder.
Hi @cbm! Thank you for sharing this. I've merged your post to an existing thread where a seller is asking for something similar. Please let me know if you have any other questions!
Any update on this?? Need to have a Pick Up Reminder option!
We don't have an update on this feature request yet, @JulieStafford, but we'll keep you in the loop via this thread.
Square Community
Square Products