resend pick up email

I would like to resend the "Your Order is Ready" email to a few customers but I can't find a way, I only have the option to mark their order is complete. I have a few people who haven't picked up their order a few days later, and just need a way to remind them to come get it. 

2,500 Views
Message 1 of 6
Report
5 REPLIES 5
Alumni

Hi @CraftyFox! I hate to say it but there's not a way to resend those emails at this time. It's a feature request. I've gone ahead and shared your interest with our Product team so they can keep track of feedback around this topic.

nika
Community Program Manager, Square
2,452 Views
Message 2 of 6
Report

It would be a great benefit to be able to resend notifications to someone that their order is ready for pick up as a reminder.

2,412 Views
Message 3 of 6
Report
Square Community Moderator

Hi @cbm! Thank you for sharing this. I've merged your post to an existing thread where a seller is asking for something similar. Please let me know if you have any other questions!

AshleyK
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
2,373 Views
Message 4 of 6
Report

Any update on this?? Need to have a Pick Up Reminder option!

2,180 Views
Message 5 of 6
Report
Alumni

We don't have an update on this feature request yet, @JulieStafford, but we'll keep you in the loop via this thread. 

2,133 Views
Message 6 of 6
Report