printed receipts language

Hello,  We have configured Square to be in French.  When we email or text a receipt, it does send it in French but when we print the receipt on an attached USB printer for some reason all transactions via credit or debit card are still printing in English and only the cash transactions are in French.

 

How can we change this so that all receipts that we printer on a USB connected printer print in French?

 

Thank you in advance for your help!

 

Linda

477 Views
Message 1 of 2
Report
1 REPLY 1
Square Community Moderator

Hello @Linda_Union and welcome to the Seller Community.

 

Both receipts and all Point of Sale language-related information will be based on the account language and the device language. Is the device you're using currently setup in French?

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
469 Views
Message 2 of 2
Report