need help with email notifications

[studiomebu]

Hello - I just tried to send a test email on my website.

Everything is ok, except that the TEST Notification email is being sent to an old  email address.

I've changed it on Square, in every spot that I can think of and find. But the test email is still going to the old email. What am I missing please?

[Laurie_]

Hi @studiomebu,

Thanks for reaching out to flag this with us!

Can I get you to check that the correct email address is showing when navigating to your Square Online Overview page > Settings (or Shared Settings for multiple sites) > Notifications? Here, we should see the correct email address showing. Keep in mind that you can add up to three email addresses to receive online order notifications from Square Online. 

I'll keep a lookout for your reply here.

[studiomebu]

The correct email shows everywhere i can find but no change, email tests are still going to old email. cheers for your reply tho.

[studiomebu]

the correct email is displayed in notifications and everywhere else an email is visible that i can find. just did another test email in email previews and they are still going to old email

[Breffni]

Hi @studiomebu, just taking over for Laurie here. 

Can you share both email addresses with me via private message here and I can take a look? Thank you!