Why are all my other sales channels showing up at adding items to cart?

Im trying to set up a free site via square for a specific school fundraiser. When items are added to the cart, it brings up in the background all other locations and items even when they are shut off and not visible. Ive never had this issue before and don't want folks ordering specific items for the fundraiser to be confused and click on them. Why is this weird template popping up instead of just a logo or other background and how do i adjust that? I can't edit that landing page

Here is the basic specific page that was built. Add items to cart and you see that weird "create a template" landing page and links to my other farmer market locations

https://astor-fundraising.square.site/

Help!Screenshot 2026-01-19 at 10.09.26 AM.png

358 Views
Message 1 of 2
Report
1 REPLY 1
Alumni

Hey @mmmilkmoney1  — thanks so much for your patience. I can understand why this would be confusing for both you and your customers, and I’m happy to help look into it.

 

I just want to make sure I’m understanding correctly. Are there two separate issues happening here?

 

  1. When items are added to the cart, products that shouldn’t be visible are appearing. Is that right?

  2. You’re also unsure where the logo banner you mentioned is coming from.

When I visit your site, I’m not seeing the image you shared above. This is what’s showing on my end.

 

Screenshot 2026-01-22 at 2.05.57 PM.png

 

Please feel free to share any additional details or screenshots you have. The more context you can provide, the better I can assist.

MayaP
Square Community Moderator
Sign in and click Mark as Best Answer if my reply answers your question
341 Views
Message 2 of 2
Report