Why am I being redirected to Square when I try to sign in to my Weebly account?

[bluebeard]

The title of this thread has been edited from the original: Can't access my personal website to edit.

I regularly edit my personal Weebly website but sometimes when I log in (I think when I haven't logged in for several days) it takes me to "My Business" and some random screen with all sorts of business related menus which I don't want. I don't have and don't want a business website. Then I can't get to my own website and the only way to access it is to wait a few days and try again, then it may or may not work. I have tried clearing cache and cookies to no avail. Any hints please?

[JTPets]

if you could capture some screenshots it would help us better understand the error you are having and help solve it

[bluebeard]

Today it's working, but I will post screenshots next time it fails. I have also found a way to access my personal site editor from the Business page, but I shouldn't have to go that way.

[JTPets]

Ok, tag me if you need help and I will see what I can do 🙂

[Katie_SQ · Accepted solution]

Hi @bluebeard, 

If you're being redirected to Square when trying to sign in to your Weebly account, please reach out to our Support team at your earliest convenience, so they can take a closer look. 

Our Support Team is available at 0800 - 098 8008, from Monday to Friday, 9 AM - 5 PM, British Time.

You can also contact our Messaging and Email Support Teams here.

If you have any questions, please let me know.