Why Am I Seeing “Unverified Inventory. Wait for Google to Verify Your Inventory”?

[Drshari]

Hello.

I have a question: 

why I see this message on my online store channel

" square up Unverified inventory. Wait for Google to verify your inventory.

what is the solution? should square up fix something or google ? which one should I contact for support?

thank you 

[Laurie_]

Hi @Drshari!

Based on the error message you received, it sounds like you've set up your Google Business Profile and Google is likely still in the process of verifying your Square inventory before your items can fully appear online.

There are two key elements here to ensure this process is successful:

1. Ensure your Square Online store location is a physical address, not a mobile address.
2. Once you sync your location with Google through Square, you need to verify your location with Google. Visit the Google help center to learn how to verify your business on Google.

You can also check the following:

1. Double-check your item settings in Square (like pricing, descriptions, and availability).

2. Make sure your Google Business Profile is set up correctly and linked to your Square account.

3. Monitor your Google account for any alerts or messages that might require action.

If you continue to see this error after following the above steps, please let us know!

[Drshari]

Yes?

thanks for your support.

actually, I have done all of above and still have the problem. 

what would you suggest?

thanks

Dr Shari 

[Laurie_]

@Drshari, thank you for trying those steps!

Can you confirm if the issue you’re seeing is on this Square Online site?

I wasn’t able to replicate the error message you described, so if you could share a screenshot of what you’re seeing and confirm your website URL, I’ll take a closer look.