Just went to set-up a coupon (which I do on a regular basis) and I noticed the coupon option isn't listed under items anymore. I couldn't find it anywhere else on the Square Online area either (besides Reports, which isn't the function I'm looking for).
Back in the main/overall section, there's the Discount button (which I ended up using), and it mentions coupons in Square Online with a link, but it only goes to the main menu for Square Online again.
Mine still shows under items. I would suggest signing out and back in to possibly refresh the options.
Nope, still missing. AND the discounts I set up aren't working either, even though all of the parameters are correct and current.
After working with Square Support, managed to find a work-around. Even though Coupons doesn't show up under Items anymore on my Online site, it DOES show up on Shared Settings/Coupons, and I can get those to work. Doesn't explain what happened to Items/Coupons though.
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