Website issue, " not taking orders"

My website is published, however it says "We're not taking orders just yet, check back soon"

Why is this? 

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Alumni

Hey @LeighV,

 

Thanks for posting! There's a few reasons you might see the This store is not yet accepting payments error. Check the following: 

  • Go to your Square Dashboard > Online Store > Settings > Checkout and check that Order Online is enabled on your website.
  • Ensure that your items are in stock and have fulfilment methods applied to them.
  • Go through our troubleshooting guide for non-visible items here.
  • Unpublish and republish your site to make sure the site is fully secured

 

If you're still having trouble with your site after going through these steps, give our team a call on 1800 760 137 and we'll be able to take a look at your settings in more detail. Our lines are open Mon-Fri, 9am-5pm Melbourne time. 

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Thanks, I have done that and now it say, we are not taking payments yet....  any idea how I fix this? Thanks

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Square Community Moderator

@LeighV If none of the above steps work please get in touch with support - they'll be able to take a look into your account settings and backend and give you an answer. This isn't something we have visibility into via our Community forum.

Seamus
Square, Australia
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