I have two websites. One is active and one is not. When I try to add new items, they show up on the old website, and not the new one. I've tried switching channels, deselecting and all that, but I'm still having issues. Can someone help me figure this out? Thanks!
Hello @debinnnc .
If you are selecting/deslecting the items in the "channels and visibility" in the item specific page and the websites are not correctly respecting the settings, I would suggest contacting Tech Support. The newer functionality in this section is working perfectly for me (and I think for most as I have not seen any other reports) so I'm wondering if there is an issue with your website links. Tech Support should be able to verify/test.
Sorry that I don't have any other thoughts on this.
Thanks so much! That was the next step. And believe me, I've tried everything that was suggested on the chat.
Have a great day,
Deb
You too Deb!
Square Community
Square Products