Sizes not showing on website , just coloured dots

Hi

 

On my mobile and desktop site I have 2 T shirts set up with size variations. When you go to order them you can not select the size (says required) there are 4 blue dots, which arent clickable.

This is for the green one.

https://dak47.square.site/product/206-sqn-t-shirt-green-camo/K6S4AK4LSDRRN3RQS433NMPW?cp=true&sa=tru... 

 

Please help!

55 Views
Message 1 of 5
Report
4 REPLIES 4
Square Community Moderator

Hello @DRM7TW - Thanks for reaching out to us here on the Square Community. My name is Violet and I'm one of the Moderators here. Nice to meet you 🙂

I took a look at the link you shared and saw the blue dots you mentioned. This is an odd one! I'm not sure what's causing this 🤔 I'm going to escalate to the Square Online Support Team, so they can take a look at this. I'll follow up with you, once I hear back from their team!

I appreciate your patience.

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



50 Views
Message 2 of 5
Report

Thank you Violet, appreciate your help.

48 Views
Message 3 of 5
Report

I have removed them from sale, as we have a sale on and no one can order them. they are still in the items library though for the support team.

47 Views
Message 4 of 5
Report
Square Community Moderator

Hi again @DRM7TW - Could you please share the name of the item or items this is occurring on? I'm no longer able to see the item name in the link you shared earlier, since you've removed it from your site.

I'll keep an eye out for your reply!

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



39 Views
Message 5 of 5
Report