Currently, when a customer creates a order and places it, it show me how much their order weighs, is their a way for a customer to see the weight of their order during checkout? Or a way to prevent them from ordering over a limit we set? If it shows me the weight, why wouldn't it show the customer?
Hello @davidgleibs!
We use the weight of the order for shipping purposes, however, showing the shipping weight to the customer would be a feature request at the moment.
I will pass on your feedback so we can consider it for future updates.
Thank you!
Thank you. We send packages to Prison Inmates, and they have a weight limit.
This feature is CRUCIAL to my being able to move my whole website over from woocommerce to square. I need my customers to see their approach to the next shipping weight bracket - they love knowing they aren't paying to 'ship air', and they generally buy more, to fill the parcel to capacity for that shipping rate.
All we need is a toggle on/off in settings to 'show weights at checkout'
Hello @dibberandboots
Thanks for taking the time to share your need and experience with showing weight at checkout. I will make sure to pass this one over to our product team for their consideration when working on future updates.
Square Community
Square Products