Sandbox receipts

Is it expected that the receipt link does not work in Sandbox?>

https://squareupsandbox.com/receipt/preview/JsYsNIyMQSMxtXbJrcjlAXg7pFeZY

But this goes to an HTTP 404 page

468 Views
Message 1 of 5
Report
4 REPLIES 4
Square Champion

Hey @maloney1.. I fired up Square AI and asked it this question -- do sandbox receipt links actually work and show information?  It replied as follows:

 

Sandbox receipt links in Square simulate real receipts and do show transaction information as they reflect itemized breakdowns, discounts, taxes, and payment details. They work similarly to live receipts for testing purposes.

 

That being said, I wonder if you need to view them in the development environment somewhere to view them.  That one I don't know, but maybe someone else does.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
431 Views
Message 2 of 5
Report
Square Champion

@maloney1 Square AI just might have hallucinated that answer.  LOL.  See this post I found in the Developer Forum.  I'm going to tag @Bryan.  I'd recommend going to that forum and tagging Bryan-Square in a new post to see if anything has changed.

 

Image 8-20-25 at 4.32 PM.jpeg

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
430 Views
Message 3 of 5
Report

It would be nice for this to be mentioned somewhere in the payments API documentation. 

313 Views
Message 4 of 5
Report
Square Champion

Hey there @mrsimon007.. Unless you start a new thread with this question as the topic, no one but those who MIGHT be interested in Sandbox Receipts will see it.  It's best practice in communities like this not to hijack threads with off-topic questions, but rather to start your own topic.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
426 Views
Message 5 of 5
Report