Renewed Square Online Plus Account but now my website has been disabled

Hi, I received an automatic renewal for my Square Online Plus Account and $432 was processed out of my bank account 3 days ago but my website is now disabled. 

I didn’t receive any communication to warn me that my website would be disabled before they automatically took money. 

I’m not sure if my domain has expired, which is through Weebly. I didn’t receive any notification that it was due for renewal. If this is the case, can someone help me figure out what I need to do to resolve this? 

I tried contacting customer support 3 days ago and no one has bothered to respond to me yet. 

Is anyone able to help please? 

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Square Community Moderator

Hey, @Oseania ! 

 

I have escalated this to our ecommerce team. I will be back with more information once they get back to me.

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Square Community Moderator

@Oseania - I received word that domain should have been restored. Can you confirm that is the case on your end? 

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Square Community Moderator

Looks like both of your website is loading 🙂 @Oseania 

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