Duplicate Categories Showing in Online Order Menu

Hi, I’m using [Square Online/your POS system name], and on the online order page, each menu category is showing up twice (e.g. “NOODLE”, “SIZZLING”, etc.).

It looks like the categories are duplicated across the top and bottom of the menu page (see attached screenshots).

 

I only have one active location, and I already deactivated the extra one that I think might have caused this, but the issue still remains.

Also, I don’t remember creating this extra location — and I can’t delete it either, only set it to inactive.

 

How can I remove the duplicate menu tabs or categories?

Any help would be greatly appreciated.

 

Thanks!

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Square Champion

Hi @sacuman.. There are no screen shots attached.  Also, could you please share your website URL?  Thanks.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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