Payment not automatically deposited

[Gardenpath]

I have a seasonal biz and last season deposits came on schedule every week, this season I haven’t received any deposits despite my account being set up for direct deposit. Anyone know what’s going on and how to fix it?

[Lou8]

Hi @Gardenpath, thanks for posting and welcome to the Seller Community 👋.

I'm sorry to hear you haven't received your transfer this week ! Unfortunately we don't have access to account information on this platform. I suggest reaching out directly to our support team, who'll be able to take a closer look for you. You can contact them by email, phone or even social media (Facebook, Instagram, X).

Hope this helps, but let me know if you have any other questions.