Online link not being created - copied

When I create a new item for sale online, the online link is not created but "copied"/used from the last item I created!

I have to log out and log back in to get the online link to be created anew!

 

PITA!

Am I the only lucky one?

454 Views
Message 1 of 3
Report
2 REPLIES 2
Square Community Moderator

Hi there, @janjwoodables,

 

Thank you for reaching out to us about this! We'd like to look into this for you, how long has this been happening? Can you please provide names of items that this is happening to and the links associated?

Ellie
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
422 Views
Message 2 of 3
Report

Hi there,

it happens every time I make a new item or copy an existing item to make a new item.

It started happening a few weeks ago, when there was an update.

 

Now it happens all the time so I've slowed down in adding items.

419 Views
Message 3 of 3
Report