On my online store, we hide and unhide products through categories during a set ordering period. Over the last few weeks, products are no longer hiding when I set their category to hide (after functioning previously) And now I have to disable the whole store rather keeping a smaller set products available for purchase. I've double checked that the products are in a correct category, used different browser, cleared browser cache and forced a publishing of the website. In a previous troubleshooting issue with Square Online, our accounts cache was somehow messed up on Square's side and now I'm wondering if that's happening again?
Found another user reporting the same thing and it seems this is suddenly a "feature"? What purpose does "hiding" a category do if it's not going to hide the products in/under it? Very frustrating and makes me feel nickle and dimed.
Thread where another user encounters my issue:
Category hidden yet items still display in "separate ITEMS" section below
Hi @smallfarm 👋 Thanks for bringing this up. Are you referring to the Time-Based Categories feature?
Can you please post a link to your website, as well as let us know an example of a category that should be hidden? If you have screenshots that would be helpful as well.
Thanks in advance! I'll be on the lookout for your response.
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