Hello @CheesecakeLady !
If you go to your shop page on your online website, and select the button that shows the "sort options", and select that box, you should get the "arrangement" screen. It should look like something like this below.
You should then be able to select "alphabetical" as your default, which should alphabetize your items. If you have trouble finding it, let me know.
Hope this helps!
Ok @CheesecakeLady , try these steps in order.
First, select "online", then "website", then "edit site", as shown below....
Then select "search all pages" as shown here....
Then type "shop all" in the search box and hit enter....
Then on the Shop All page, you should see an arrangement button on the right side of the screen, like this...
Select that box and the "Arrange items" dialog should open, like this....
Select that button and a new option should appear, like this....
Choose the "alphabetical" in the selection and then SAVE the page. Your items should re-sort in the correct order.
When done you will need to "publish" your site in order for the changes to take effect.
Let me know if you need more help or if you have further issues. Good luck.
