No option to print online tickets

[sjbakery]

One of our two bakeries has lost the setting to print online orders.  No option for printing it in the printer settings section in the Square App.

this is missing:

1. Under Use this printer for, navigate to Online Order Tickets.

Our other location is ok.  

We've not changed anything that we are aware of....

[sayra]

Hello @sjbakery. My best suggestion is to contact us via phone to help you troubleshoot your printer and settings. From your file, it seems like you have a Square stand. Here are more details on how you can create a printer station. If you are not seeing the option to do so as mentioned, there may be an account-specific issue with your account. 

Let me know if you have any other questions. 

[sjbakery · Accepted solution]

We update the app and it returned.  Odd that is just disappeared though as it did exists in the older app version.