I am having issues with my online store not charging taxes when a customer orders from out of state. I have tried looking through the post but they are from years ago can someone help me please.
@deleonck Welcome to the community. On Square Online, taxes for out-of-state orders won’t be charged unless you’ve explicitly set up a tax rate for those locations — Square doesn’t auto-collect sales tax everywhere by default. If you sell through Square Online, some states may require the platform to collect/remit taxes for you, but Square is not a marketplace facilitator — so you must set your own tax rates.
If you want to collect taxes for every state you would need to do this.
Hi there, @deleonck!
Thank you for bringing this up, and we recommend that you take a look at what @rtfulk recommended. If you are continuing to face issues after trying those troubleshooting steps, please let us know!
Also, I noticed that this is your first post so I wanted to say, welcome to the Square Community! 🥳 We are so happy to have you here.
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