Limit on Printful Products in Square?

Hi - I recently connected Printful to my Square account. Everything was working perfectly for a while. However now whenever I send a product to my store (from Printful) - I can't see it in the online (weebly) items, yet it does appear in the other item library. Is there a limit to how many products you can push from Printful to Square or is this a bug? It means that I can no longer access products that I've added to my store via the online items which means I can't make them available and update the details for the website. Any suggestions? Thanks in advance. Diane

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Square Community Moderator

Welcome back to the Community, @HandonArt

 

There wouldn't be a limit on Square's end, but I want to suggest reaching out to our CS Team: 

1-855-700-6000.

 

They will be able to dig into this further to see where the disconnect it or if there is a bug you're experiencing. 

 

Appreciate you reaching out about this! 

 

 

Kassi
Community Moderator, Square
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Hi Kassi - thanks for your reply - that's good to hear. Do you have an email I can contact? It's probably easier to provide information/screenshots than trying to explain over the phone. My email is [email protected] if you prefer to reach out there. Kind Regards, Diane

 

 

 

 

Some of the information on your post has been redacted by a Community Moderator since it contains personal information. 

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Square Community Moderator

I don't have a direct email for you to send those to, @HandonArt. If you'd like you can send them in a private message through the Community or by email to our CS Team directly with this link

 

Thank you! 

 

 

Kassi
Community Moderator, Square
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Great thank you will do!

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