Hi everyone,
Changes I make in my Item Library aren’t showing up on my Square Online site: stringthingsca.square.site
What’s happening:
- I updated the price of an existing item today.
- The new price shows correctly in my Item Library, but my site still shows the old price.
- I added two new digital items today. Both are set to Visible and assigned to my site, but neither one appears.
- My older items still show on the site, just not with today’s changes.
What I’ve already checked:
- Items are assigned to my site under Channels, and “Direct link only” is off
- Every variation has a price
- The category is set to show online
- My location is set to Physical
- The product section on my site isn’t limited to featured or selected items
- I’ve republished the site and checked in a private window
- I tried opening each item through “Go to Square Online” to force a sync
The new items have the same settings as my older item that does show up, so it seems like the sync between my Item Library and Square Online has stopped. Has anyone else run into this, or does anyone know how to get it working again?
Thanks!
