Im done with Square

[toffeeman]

I cannot stay with this company. We are growing so fast, yet their inconsistency with the loan program is disgusting. I literally was 'talked' into joining square by one of their reps who promised me a better loan system than shopify, so we left shopify. Only to find out that we haven't had an offer in 2 months now, and everything on our end is 'perfect.' 
We are regretting leaving shopify, and will have to rebuild our reputation with them again to get the capital we need to keep growing. It's close to Christmas and we desperately need the capital loan for this xmas.

I'm attaching images for anyone who is thinking of joining Square, don't do it. This is outrageous and disgusting. Shame on their reps who 'conned' me into joining them.

[ChickenRacer]

Have you reached out to that Square sales rep? 

I can understand your frustration if thats why you moved here

[doc_choc]

@toffeeman its a difficult one. See where you are coming from and I'm surprised with this. As @ChickenRacer  said, reach out to the Square Support team in your area and ask if they can review your account and loan facility. Definitely don't be too hasty, do this before you make a move. Change is hard work and takes time and money to implement, its probably just an oversight by the Square system. Good luck

[toffeeman]

Tried that. Same copy and paste answer that simply explains “you’re not eligible right now” garbage.

[doc_choc]

@Twpchair you may be able to help a bit more here as you really understand and have your finger on the pulse with the loans system. From what you know would the information supplied by @toffeeman be within expectations for the loan facility?