I want to remove the onetime payment options from all my subscription plans

[handsofangels]

Hi there,

I have made the subscriptions plans and it's showing onetime payment option as well. I just want to remove the onetime payment options from all my subscription plans but didn't see any option in the square setting. Please help me to fix the issue. This is one of my subscription plan link

https://checkout.square.site/merchant/F7YGG5S94MNX0/checkout/NQOCGZGN6PY7MDATNQ7HKH64

[AppaloosaTech]

@handsofangels On the item's settings in Square Online, under Subscriptions, there's a setting labeled "This item is purchasable only as a subscription", check the box next to it. 

Here's a screenshot of the setting:

[handsofangels]

Hi

Didn't find the square online menu. This is what I can see on my square dashboard

https://app.screencast.com/B1H7wujINXA98

[AppaloosaTech]

To get to Square Online, you'll click Online, then Online again in the submenu. 

Sorry for the confusion!

[handsofangels]

It's asking me to upgrade the plan

[handsofangels]

I don't want to upgrade

[handsofangels]

Hi there,

I have upgraded to subscriptions plan. Now when I save the subscriptions settings it's not saving. also still showing one time payment option on the product page. Please help me to fix the issue.

Should I need to register an domain on the square or can I use subscription checkout link?

[AppaloosaTech]

@handsofangels I made a video on how to use subscriptions, I hope it helps: https://www.youtube.com/watch?v=lEEaqLSOuiM

[handsofangels]

Thank you for the video. We don't want to use the Square domain. We already have a domain. We are using the "Plans" checkout link and just want to remove the onetime payment option on that page. 

Please see the video

https://app.screencast.com/p89O85xk1PNAE

[MayaP]

Hello @handsofangels, I am happy to help. Yes, if you log in to the SO Dashboard > Items > Site Items > Click on the item > Scroll down to Subscriptions > Add Subscriptions > Select subscription(s) > Done > There is a toggle that says "This Item Is Purchasable Only As A Subscription". If you leave that toggled on, it'll only offer it as a subscription and won't have the option for a one time purchase. I hope that helps! 

[handsofangels]

Hi again

It's only showing the subscription option now. that is fine, but it's not allowing me to add item into cart.

https://www.myhoashop.org/product/test-product/33

[JJ_]

Hello there @handsofangels

The reason this appears Not Available is that you haven't set up your fulfillment. 

You can accomplish this by visiting Square Dashboard > Online > Fulfillment > Shipping (The current fulfillment type for this Test Product). Once you fully complete this process your item will become available. 

[handsofangels]

Hi,

We are able to setup the subscriptions. Now we have one issue with the subscriptions. We don't allow users to cancel the subscription. We want to remove the cancel subscription option. 

[handsofangels]

We also want to remove the shipping address from the form. And want to change the terms and conditions section text

[_Violet]

Hi there, @HandsofAngeles - I'm not sure of the answer to this myself so I'm reaching out to the Square Online support team for help.

I'll reach back out to you here once I gather more info!

[handsofangels]

Hi there,

Please let me know ASAP.

Thank you

[_Violet]

Hi again, @handsofangels - Thanks for your patience here.

The Square Online Team has let me know that the ability to prevent customers from cancelling their subscriptions is a feature request. 

To learn more about how feature requests work, please see this post  from one of our Seller Community Moderators. 

In the meantime, keep an eye out for any updates in our Seller Community. We appreciate your input! 

[handsofangels]

Please remove the subscription cancelling option. Also remove the shipping on the checkout page.

Thank you