I'm having trouble inserting my Instagram feed onto my Square website

[StudioBroad]

So for the past few months, I've had my Instagram feed auto scrolling along the bottom of my website homepage. Today, the feed disappeared. I went to edit the homepage to bring the feed back, but when I clicked on the Instagram section in the editor, it said that Square was having trouble connecting to my Instagram account. I tried deleting the section so I could re-add it later and try to reconnect my Instagram again, but after I deleted the feed from my website, I couldn't add it back. The option to add an Instagram feed had simply disappeared from the "add page" section in the editor. How should I get my Instagram feed back on my website? I'm lost.

[Gold]

HI, you might need to update your Instagram settings.  Review them either on a laptop or desktop since they are not available on the app.

[StudioBroad]

My account is already a business account, but Square still won't let me even try to link an account. It's as if the option to insert an Instagram feed just vanished. Is there anything else I can try?

[MayaP]

Thank you so much, @Gold, for offering your assistance—I really appreciate it! 😁

[MayaP]

Hey @StudioBroad, thanks for flagging this. Did @Gold 's suggestion help? 

[StudioBroad]

Not yet- I just need a bit more clarification from them, but then it should be helpful

[Aeoliae1]

Have you had any luck?  I’m still not able to connect my Instagram 

[StudioBroad · Accepted solution]

Square has fixed this problem! Everything is working again.

[MayaP]

Hey @StudioBroad I just saw this reply. I’m so glad to hear this was fixed! If you need anything else, please don’t hesitate to reach out.

[Gtqpcarv]

Still not working for me!

[Noisyma]

I’ve used a private instagram viewer before when I needed to quickly check a locked profile without logging in, and it worked smoothly for simple things like viewing posts and stories. It was handy for keeping an eye on trends without leaving a trace, so it might fit what you’re trying to do too.

[Jayde]

Currently having this issue I was working on my editor site and had accidentally deleted the page with my insta feed in it. when I went back in to re-add it was **bleep** if the feature had disappeared as a whole. I have tried to refresh, sign in and out of the square account, check my security in meta with instagram and facebook including deleting my catche online yet no luck so far any suggestions?