I'm having trouble inserting my Instagram feed onto my Square website

[StudioBroad]

So for the past few months, I've had my Instagram feed auto scrolling along the bottom of my website homepage. Today, the feed disappeared. I went to edit the homepage to bring the feed back, but when I clicked on the Instagram section in the editor, it said that Square was having trouble connecting to my Instagram account. I tried deleting the section so I could re-add it later and try to reconnect my Instagram again, but after I deleted the feed from my website, I couldn't add it back. The option to add an Instagram feed had simply disappeared from the "add page" section in the editor. How should I get my Instagram feed back on my website? I'm lost.

[Gold]

HI, you might need to update your Instagram settings.  Review them either on a laptop or desktop since they are not available on the app.

[StudioBroad]

My account is already a business account, but Square still won't let me even try to link an account. It's as if the option to insert an Instagram feed just vanished. Is there anything else I can try?

[MayaP]

Thank you so much, @Gold, for offering your assistance—I really appreciate it! 😁

[MayaP]

Hey @StudioBroad, thanks for flagging this. Did @Gold 's suggestion help? 

[StudioBroad]

Not yet- I just need a bit more clarification from them, but then it should be helpful

[Aeoliae1]

Have you had any luck?  I’m still not able to connect my Instagram 

[StudioBroad · Accepted solution]

Square has fixed this problem! Everything is working again.

[MayaP]

Hey @StudioBroad I just saw this reply. I’m so glad to hear this was fixed! If you need anything else, please don’t hesitate to reach out.

[Gtqpcarv]

Still not working for me!

[Noisyma]

I’ve used a private instagram viewer before when I needed to quickly check a locked profile without logging in, and it worked smoothly for simple things like viewing posts and stories. It was handy for keeping an eye on trends without leaving a trace, so it might fit what you’re trying to do too.