How to send link to customers for Digital Items?

[BaKari]

The title of this thread has been edited by a Square Moderator from the original: "How do I sell digital content"

I am selling books on my site both physical and digital. How do I set up digital content sales. How do I provide customers with a  download link after purchase?

[_Violet · Accepted solution]

Hi @BaKari - I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏

Creating items to sell non-tangible products (like online event tickets) is similar to the process of creating tangible goods. The main difference is that you won’t need to set a fulfillment method for these item types, but rather, you’ll have to manually email them with details about redeeming their purchase. For example, emails could include a digital event ticket or a download link.

To send these emails automatically, check out our partnership with SendOwl in our Square App Marketplace.

I hope this information is helpful but please do let me know if you have any additional questions 🙂

[Sadew68]

I just set up digital items the same way as physical ones, then leave fulfillment blank. You can add a download link or event details in the description or confirmation email.